Shopping at Meijer and the mPerk mishap

J had a list for Meijer that was too overwhelming for my liking to go alone, so the whole family went.

She said somethings to me that I thought I understood, but I guess I didn't. See we had a mail-in rebate for a product that if you sent upc and receipt, you'd get your money back up to $9. J wanted the purchase on a separate receipt, I figured to make sending the receipt easier since it didn't have $200 of other things listed. So after we got the cart unloaded onto the conveyor belt, I went to self checkout with the items to be free via mail-in rebate. Upon getting my receipt I figured something was wrong, for I was charged $2.18. A rogue mPerk was counted against MY checkout which was to be dredited to J's still processing purchase.

J was not happy with me. I told her that I hadn't used the mPerk since it didn't ask me if I wanted to use the $5 off my total purchase, but she was made that I logged on with the id. If she told me not sign in, I must must not of heard her. Regardless, I went to customer service with the two receipts.

Meijer has the best customer service I've EVER encountered. Sure I was there a while, but no one said "no" to me, but rather checked with a higher up to see if there was a way to fix MY mistake. After the 4 had huddled made calls, they were going to give me a store credit, but that change when I showed them a text forwarded from J. Meijer sent her a text that started with "Ooops..." and went on to say that an mPerk was hasily applied and that a new $5 was being available until November 23rd.

Wow. Just plan wow.
The things one does to save $5. I am very thankful for the attitude I got from the customer service counter. Meijer ROCKS!