Samsung means "three stars"

It's been a while since I've been this annoyed, but my annoyance with Samsung has brought me to the conclusion that no one should expect quality products from a company that seemingly rates itself as being average, for 3 out of 5 stars is average.

I've a very poor opinion of Samsung and the washer I once loved is viewed with loathing. I just expect it to be a paperweight indefinitely, since the repair guy that came today had to order a part and has no idea when he'll be back to install it. Normal people can't go two weeks without using a washing machine. I wonder if we'd have had this problem with the LG...