Thursday, July 12, 2012

Rethinking Target Pharmacy

Disclaimer: I worked at Target at one point in my life.

For whatever reason, I have been to Target to pick up medications twice in the past week only to have to wait though they were called/faxed in hours before my coming to pick up.

I have a regular script I have refilled every 90 days, that I called in on Friday morning last week.
Supposedly, it would have been ready for pickup at 2pm that day, but I didn't get over there until Saturday.
They changed their hours since the remodeling for a produce section, so the pharmacy closed before I came to pick up.
Sorry, but 5 o'clock is early, even on a Saturday.
I made sure that I got there before 5 on Sunday, but my script wasn't ready. I had to wait a few moments for it to be filled.
A couple days ago, K had a visit to a specialist regarding issues he's had since December. Nothing seemed evident upon the doctor visit so blood work was ordered in addition to another test. Doctor sent a script for K that would help his current matters, but we were told to wait until the tests were ruled upon.
Got a call this morning at 9:15 about the blood work which showed nothing out of norm, but the second matter's results weren't in, yet. Those results were relayed at 2pm, and they were positive, so a different script was called in at our Target Pharmacy.
I was going to go to Target before J got home, but I changed my mind upon considering the last time I had K and B at Target. B wanted a toy and was not nice about leaving the toy aisle. I didn't want to relive the episode with it being a day fresh, so I waited until we had eaten dinner to go alone.
I head over there after 6, and they only had the original script ready. I said the other was called in around 2, and I was told they didn't have it in the system. The technician needed to check their voice mail.
It came via fax, and I had to wait a half hour for it to be filled.
Only half of the script was available so I didn't have to pay for it until I got the second half. I paid upfront, for I had a coupon for a $10 gift card since I was filling a new script there. The coupon expired before I needed to fill the second half of the script, and I could use $10 to off set the cost.

I like Target. I like our pharmacists at Target. I just don't care for the waiting and early closing hours.

One thing I do like, we were able to refill a script while we were in Florida without having the medication with us.

I'll stay with Target Rx for now, but there are a ton of pharmacies around that could do just as well if not better.

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